Terms & Conditions

Travelling to places is an investment of lifetime memories, and WeMap truly understands that. Thus, to maintain transparency and ensure the best experiences, we strongly advise all our guests to read the terms and conditions below carefully. Enjoy our informative reading! 

Note: WeMap has listed the maximum number of sightseeing spots that can be covered in a day. However, some places may not be possible to visit due to heavy snowfall, traffic jams, limited time, closed roads or monuments, unforeseen incidents, etc.
Rates may change during festivals or peak seasons (e.g., New Year, Holi, Diwali, Long Weekends, etc.). Christmas & New Year Gala Dinner charges will be according to Hotel Policies. Similar hotels will be provided if selected hotels are sold out, under maintenance, or have service issues. Extra costs may be charged due to natural calamities, political disturbances, new government orders, risks to lives, or any other situations beyond the company’s control. Freebies and discounts offered by WeMap are for a limited time only. After that, regular rates/inclusions will apply. Guests are advised to book their package before the cut-off dates. All our packages are customizable Fixed Departures. Guests are requested to have all discussions in writing, as verbal communications will not be entertained. The packages offered by WeMap can be customized according to guest wishes. To ensure smooth services, the company may make alterations in the tour due to acts of God, technical problems, sudden service issues, government policies, or any other similar situation. A package will not be considered booked until the advance amount has been received by us.

Any changes, upgrades, and add-ons in the tour package may attract additional costs. We have the rig recover a fair amount if the child’s age is incorrectly informed to the company. Prices for early check-in check-out, rooms for freshening up, or any upgrade in room category will cost extra according to Hotel Policies. Hotels may apply extra costs for using amenities like games rooms, discos, spas, gyms, etc. The amount paid to the room does not include room heater charges, mini bar, telephone bills, etc. These charges wil be directly paid at the hotel. Taxi’s will be used according to the itinerary. Extra timings or off-beat destinations will include additional costs. Guests will be solely responsible for penalty charges inconveniences caused during th tour, including damage to hotel property or vehicles, prohibited activit conflicts with other people, or similar disruptions. Extra costs may be charged due to natural calamit political disturbances, new government orders, risks to lives, or other situations beyond the company’s control. Freebies and discounts offered by WeMap are for a limited time only. After that, regular rates/inclusions will apply. Guests are advised to book their package before the cut-off dates.
Guests can avail only those services mentioned in the booking voucher. Check-in and check-out times will be according to Hotel Policy. Early check-in and late check-out will be subject to availability. In every package, base category rooms will be reserved unless specified otherwise by executives. Meal timings must be followed as per the instructed time by the hoteliers. Packages booked with meal plans will have a Fixed Menu (Buffet or Room Service). For destinations outside Kashmir, 100% payment is required.
All cancellations must be communicated in writing. Token amount is non-refundable under any circumstances. Cancellations made 15 days prior to the travel date will attract cancellation charges ranging from 25% to 50% of the total tour package cost. No refunds will be given for missed or unused services, including flights, trains, hotel stays, meals, sightseeing, transfers, entry tickets, permits, or any other WeMap services. WeMap reserves the right to cancel your invoice due to insufficient advance payment (i.e., 50% of the total tour package cost). In case clients are suspected of engaging in illegal activities or violent behavior, WeMap will immediately stop the services while withholding all refunds.